This Privacy Policy explains how Realty of America · The Collection, operated by Realty of America, LLC (“we,” “us,” or “our”), collects, uses, and protects information when you use this website and our related services. By using the site or submitting a form, you agree to this Policy.
Information we collect
We collect information you provide directly and information collected automatically.
- Information you provide: your name, email address, phone number, market or location, and the contents of any message when you submit an inquiry, contact an advisor, or apply to join.
- Consent records: when you opt in to be contacted, we record that you consented, the exact language shown, a timestamp, and your IP address, as proof of consent.
- Automatically collected: standard log data such as IP address, browser type, pages viewed, and referring pages, including via cookies and similar technologies.
How we use your information
- To respond to your inquiries and connect you with the appropriate advisor.
- To contact you by phone, email, and — if you opt in — text message about your inquiry and related real estate services.
- To operate, secure, and improve the website and our services.
- To comply with legal obligations and enforce our Terms of Use.
Text messaging (SMS)
If you provide your phone number and check the consent box, you consent to receive calls and text messages from us and our advisors at that number, including by autodialed or prerecorded means, about your inquiry and related services. Consent is not a condition of any purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms for full details.
We do not sell or share your text-messaging opt-in information or consent with any third party or affiliate for their own marketing or promotional purposes.
How we share information
We share personal information only as needed to provide our services:
- With the Realty of America advisor(s) handling your inquiry.
- With service providers who operate the site and our communications on our behalf (e.g. hosting, email, and messaging vendors), bound to protect it.
- When required by law, or to protect our rights, safety, or property.
We do not sell your personal information.
Cookies and analytics
We use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings; disabling them may affect site functionality.
Your choices and rights
- You may opt out of texts by replying STOP, and out of emails via the unsubscribe link or by contacting us.
- You may request access to, correction of, or deletion of your personal information, subject to applicable law.
- Depending on your state (for example, California residents), you may have additional rights, including the right to know and to opt out of the “sale” or “sharing” of personal information. To exercise these rights, contact us using the details below.
Data retention and security
We retain personal information for as long as needed to provide our services and meet legal and record-keeping requirements, including consent records. We use reasonable administrative, technical, and physical safeguards to protect it, though no method of transmission or storage is completely secure.
Fair housing
Realty of America · The Collection is committed to the principles of the Fair Housing Act and equal opportunity in housing. We do not discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or any other protected class.
Children
The site is not directed to children under 16, and we do not knowingly collect their personal information.
Changes to this Policy
We may update this Policy from time to time. Changes are effective when posted, and the “Last updated” date above reflects the most recent revision.
Contact us
Questions about this Policy or your information? Contact Realty of America, LLC at collection@realtyofamerica.com or +1 (800) 555 — 0142.